This Privacy Policy describes how Incoba LLC, doing business as Dynaris (“Dynaris,” “we,” “our,” or “us”) collects, uses, and discloses personal information through our websites, products, applications, and services related to oxygen therapy and respiratory care (collectively, the “Services”).
This Privacy Policy is incorporated by reference into Dynaris’ Terms of Use. By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy.
To the extent Dynaris collects, maintains, or processes protected health information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), Dynaris does so in accordance with applicable federal and state laws and regulations.
When Dynaris acts as a covered entity or business associate under HIPAA, PHI is used and disclosed only as permitted by law. Where required, Dynaris provides a Notice of Privacy Practices (“NPP”) describing how PHI may be used and disclosed and explaining your rights regarding that information.
Dynaris may collect personal information that you voluntarily provide, including:
Account Information: Name, email address, phone number, mailing address, and login credentials.
Product and Device Information: Device serial numbers, model identifiers, registration details, and configuration data.
Communications: Information provided through customer service interactions, emails, phone calls, or contact forms.
Health-Related Information: Limited health or condition-related information provided to support clinical documentation, product evaluation, or insurance-related processes.
Payment Information: Billing and payment details processed securely by third-party payment processors in compliance with PCI DSS standards. Dynaris does not store full payment card numbers.
When you access or use the Services, Dynaris may automatically collect:
Device and Usage Information: IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and timestamps.
Performance and Diagnostic Data: System logs, error reports, and device performance data related to service functionality.
Cookies and Similar Technologies: Cookies, pixels, and similar tools used to support site functionality, analytics, and advertising.
You may manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Services.
Where applicable, Dynaris may collect location information from devices or applications, subject to your device settings and permissions. Location data may be used to:
Assist with device recovery
Provide service and technical support
Conduct operational or market analysis
Identify nearby service or support resources
Dynaris uses personal information for purposes including:
Providing, maintaining, and supporting the Services
Operating, improving, and optimizing products and systems
Communicating with you regarding accounts, products, or support
Responding to inquiries and customer service requests
Conducting analytics and internal research
Sending informational or promotional communications where permitted by law
You may opt out of marketing communications at any time by following the unsubscribe instructions included in those messages or by contacting Dynaris directly.
Dynaris may process personal information as necessary to:
Comply with applicable laws and regulations
Enforce Terms of Use or other legal rights
Protect the safety, security, and integrity of Dynaris systems
Prevent fraud, misuse, or unauthorized access
Dynaris may de-identify or aggregate personal information for research, analytics, product development, or reporting purposes. De-identified data does not identify you and is not considered personal information.
For individuals located in the European Economic Area or the United Kingdom, Dynaris processes personal information based on one or more of the following legal bases:
Consent
Contractual necessity
Legal obligation
Legitimate interests, where such interests do not override individual rights
Dynaris may share personal information with trusted third-party service providers who support website hosting, analytics, payment processing, customer support, and technical operations.
Where permitted by law, Dynaris may share relevant information with healthcare providers or homecare organizations involved in patient care or equipment support.
If a Dynaris product is supplied or supported by a third party, limited device or service data may be shared to facilitate service and support.
Dynaris may disclose information when required by law, regulation, legal process, or to protect the rights, safety, or property of Dynaris or others.
In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction.
Depending on your location, you may have the right to:
Access, correct, or update your personal information
Request deletion of personal information, subject to legal requirements
Object to or restrict certain processing activities
Opt out of marketing communications
Manage cookie preferences and location settings
California residents and individuals in certain other jurisdictions may have additional rights under applicable privacy laws.
Dynaris maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee absolute security.
Dynaris does not knowingly collect personal information from children under the age of 16. If such information is identified, Dynaris will take steps to delete it promptly.
Personal information may be transferred to and processed in the United States or other countries where Dynaris or its service providers operate. Dynaris implements appropriate safeguards in accordance with applicable data protection laws.
Dynaris may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of the Services after changes are posted constitutes acceptance of the revised policy.
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
Dynaris
Email: info@dynaris.com
Mailing Address: 743 Spirit 40 Park Drive, Suite 260, Chesterfield MO, 63005
This section supplements the Privacy Policy for California residents under the California Consumer Privacy Act (“CCPA”).
California residents may have the right to:
Know what personal information is collected and how it is used
Request deletion of personal information, subject to legal exceptions
Opt out of certain data sharing practices
Exercise rights without discrimination
Requests may be submitted using the contact information above and will be processed in accordance with applicable law.
